RANFAUN ensures to protect your privacy when you use the website. We have a policy setting on how to process and protect your personal data. Over time, applicable law and our practices may change. We will post the improvements on this site if we decide to update our policy. We recommend you to check this page occasionally to make sure you’re pleased with any such changes made.
Your Personal Data
In providing your personal data, you permit us the use of the data collected in order to fulfill our obligations to you and to provide you with the service you anticipate. Your data is hence needed for the following purposes:
- Create your personal account at our respective website. (i.e. your name, email address)
- To ratify that you have reached the legitimate age for online shopping (i.e. date of birth).
- To proceed your orders through our website (i.e. your name, postal address and payment method).
- To update and notify you in case of an issue with the delivery service of your products (i.e. contact number, address).
- Responding to your enquiries and informing you of important updates.
- To evaluate your personal information in order to provide you with appropriate advertising promotions and details (i.e. name, purchasing habits).
- To send you promotional offers such as newsletters and events associated with the latest trends at Ranfaun (i.e. your name and email address).
We will only keep your data for as long as necessary to deliver our services to you and as long as Maldivian law requires us to do so. Your personal details will be erased after this. We cannot erase your information if there is a legal obligation for storage, such as for tax purposes or anything else that is lawfully essential under Maldivian law.
You are entitled to request information on the personal data that we hold about you. If you suspect any data we hold about you is inaccurate or misleading, kindly send us an email or contact us as early as possible. Any information found to be erroneous will be corrected subsequently. Use the data for marketing purposes in order to withdraw your approval to us any time you wish. Please email us back so that we can also opt out of our list of marketing communications.
We never share, sell or exchange your information for marketing purposes to third parties. Information submitted to third parties, such as shipping agents for the delivery of goods, will only be used to meet our obligations to you.
Ranfaun uses encryption to protect your data all the time you use the transaction site. Bank of Maldives payment gateway is a third-party system that encrypts all customer-to-Ranfaun data sent.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select “Remember me” when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
THIRD-PARTY COOKIES: We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics so we can improve our services and the way we serve as a company. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.
The content of this website is copyright-protected and is the property of Ranfaun PVT Ltd.
- By email: [email protected]